Privacy Policy
1. Introduction and Scope
Bolanle Hope Homes (“we,” “our,” “us”) is a multifaceted real estate and agricultural company operating in Nigeria. We are committed to protecting the privacy and personal data of our clients, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws.
This policy applies to all information collected through our website (bolanlehopehomes.com), our upcoming mobile application, and any other services we provide, including but not limited to:
-
Real Estate Services: Residential, commercial, and industrial property sales and rentals.
-
Agric Services: Land acquisition, development, and agricultural consultancy.
-
Consultancy and Advisory Services: For various business ventures.
By engaging with our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect a variety of personal data from you depending on your interaction with us. This information is collected to provide our services and may include:
-
Identity and Contact Data: Your full name, email address, phone number, residential or business address, and other contact details.
-
Financial Information: Payment card details, bank account information, and transaction history related to your property purchases or service payments.
-
Property and Service Preferences: Details about the type of property you are interested in, your budget, and specific requirements for land or agricultural services.
-
Technical and Usage Data: Information about how you use our website and mobile app, including your IP address, browser type, device type, and browsing patterns.
-
Professional Information: If you are a business partner or a client using our commercial/industrial services, we may collect information about your company and professional background.
3. How We Use Your Information
We process your personal data for specific, legitimate, and lawful purposes:
-
Service Delivery: To fulfill our contractual obligations to you, such as processing a property transaction, providing agricultural consultancy, or managing your account.
-
Communication: To respond to your inquiries, provide customer support, and send you important updates related to our services.
-
Marketing and Promotions: With your consent, we may send you newsletters, promotional offers, and updates about properties or services that may be of interest to you.
-
Improving Our Services: We use data analytics to understand how our services are used, allowing us to enhance our website, develop new features for our mobile app, and optimize our offerings.
-
Legal Compliance: To comply with all legal obligations in Nigeria, including identity verification and preventing fraudulent activities.
4. How We Share and Disclose Your Information
We do not sell your personal data. We may share your information with trusted third parties only when necessary for the purposes outlined in this policy. This may include:
-
Business Partners: We may share information with financial institutions, legal professionals, and other third parties directly involved in a service you have requested, such as a property purchase.
-
Service Providers: We engage third-party companies to perform services on our behalf, such as IT hosting, data analytics, payment processing, and marketing. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
-
Legal and Regulatory Authorities: We will disclose your information when required by law, a court order, or a government request.
5. Your Rights as a Data Subject
In accordance with the NDPA 2023, you have certain rights regarding your personal data:
-
The Right to Access: You can request a copy of the personal data we hold about you.
-
The Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
-
The Right to Erasure: You can request that we delete your personal data under certain conditions.
-
The Right to Object: You can object to the processing of your data for specific purposes, such as direct marketing.
To exercise any of these rights, please contact us using the details provided below. We will handle your request in compliance with all applicable laws.
6. Data Security
We implement robust security measures to protect your personal information from unauthorized access, misuse, and loss. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
-
Address: Ogidan, Ajah, Lagos State, Nigeria.
-
Email: admin@bolanlehopehomes.com
-
Phone: +234 803 710 7839
